Observations, insights and innovations that connect with the 50+ market.
We have contributed a chapter to the second edition of The Silver Market Phenomenon - Marketing and Innovation in the Aging Society to be published in Autumn 2010. Our chapter is titled: The Age-Neutral Customer Journey. The chapter demonstrates why and how businesses and brands should become age-neutral. Using three distinct case studies, we introduce SilverAudit, a uni... more
No big surprise here but yet another wake up call for marketers still blind to the impact that an aging consumer has on the fundamentals of business. The median age for viewers at American TV networks including CBS is now 51 according to this report from AP. Furthermore, the broadcasters' audience has aged at twice the rate of the general population during the past two d... more
Okay, it's USA-based data, but regardless, some interesting learnings from recent reseach conducted by Matt Thornhill, of the Boomer Project and collaborators and detailed here. 1. Older and Younger Boomers Are Different The two groups have different frames of reference for decision-making, shopping, spending leisure time, cultural icons and involving themselves in medi... more
I got quite excited when I read news that Chivas was launching an 'Age-Matters' campaign. Could this be a tipping point for the age awareness evangelists, I wondered? Sadly it is not. Read about it here. But there is another, arguably more famous brand campaign that identified it's ageing customer base and according to their global research "Consumer research revealed... more
Skype recently announced that new web-connected TV sets from LG, Panasonic and Samsung will now ship with Skype software pre-loaded. Add a TV webcam and you can make high-definition video calls from the sofa. On Skype's website, the pitch is clear "Soon you'll simply gather the whole family on the couch for video calls with loved ones overseas, and give them a regular w... more
An unlikely pairing of a 37-year-old agnostic comedian and the 75-year-old Catholic priest have lent their support to the aged care industry's united election campaign in a bid to get people talking about the older people who have had an impact on their life. The core idea around "Grand" (Grand parents etc) is fun a puts a wonderful, positive and uplifting spin on the us... more
Hospitals in the USA are jockeying to position themselves for growth amid a perfect storm of aging baby boomers and a health-care-reform bill that will result in millions more insured patients down the road. Nationally known hospital brands such as the Mayo Clinic, Cleveland Clinic, Johns Hopkins, Memorial Sloan-Kettering and Massachusetts General Hospital are ramping up... more
Older consumers in Asia Pacific are in line with global trends in social networking, revealed in an analysis of comScore data across thirteen APAC countries. Download the SilverMatters report here. Some Highlights: Singapore, Malaysia, Indonesia and Australia, (about a third of all countries surveyed) - have the highest percentage of mature internet users logging on ... more
A USA national survey of 25,000 businesses also found that the morning newspaper has become almost irrelevant to small business owners, with 48% going online immediately after waking (compared to just 3% reading print news). CityMax.com who conducted the survey said "We've seen a recent surge in older entrepreneurs making their own websites," The survey found California ... more
Here's a great article that discusses the idea of Generation E (Generaton Everyone). The author argues "will the idea of a "generation gap" eventually atrophy into obsolescence?" He's talking about ageless marketing. His examples include: moms and daughters with matching Ugg boots, Juicy Couture sweatsuits, Abercrombie hoodies and Coach handbags. Fathers and sons compari... more
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